Effective Date: January 1, 2025
Last Updated: February 23, 2026
ProXait (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ProXait platform, applications, and services (the “Service”). By using the Service, you consent to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, and password when you create an account
- Profile Information: Company name, job title, and preferences you choose to provide
- Payment Information: Billing address and payment method details (processed securely by our payment providers; we do not store full card numbers)
- Content: Text prompts, uploaded files, and other inputs you submit to the Service
- Communications: Messages you send to us through support channels or contact forms
1.2 Information Collected Automatically
- Usage Data: Features used, actions taken, timestamps, and session duration
- Device Information: Browser type, operating system, device type, and screen resolution
- Log Data: IP address, access times, pages viewed, and referring URLs
- Cookies and Similar Technologies: We use cookies and local storage to maintain sessions, remember preferences, and analyze usage patterns
1.3 Information from Third Parties
If you sign in using a third-party provider (e.g., Google, Apple), we may receive your name, email, and profile picture as authorized by that provider.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process your transactions and manage your account
- Personalize your experience and deliver relevant content
- Improve and develop new features and services
- Communicate with you about updates, security alerts, and support
- Detect, prevent, and address fraud, abuse, and technical issues
- Comply with legal obligations and enforce our Terms of Service
3. AI-Generated Content and Your Data
3.1 Prompt and Input Data
When you use our AI features, your prompts and inputs are processed to generate outputs. We may use anonymized and aggregated usage patterns to improve our AI services, but we do not use your specific content to train third-party AI models without your consent.
3.2 Enterprise Data
For enterprise customers, all company data is stored in secure, isolated environments. Your business data is never shared with other customers or used outside your organization’s context.
4. How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
- Service Providers: With trusted third-party vendors who help us operate the Service (hosting, payment processing, analytics, email delivery), under strict data protection agreements
- AI Model Providers: Prompts may be sent to third-party AI providers to generate outputs, subject to their respective privacy policies
- Legal Requirements: When required by law, regulation, legal process, or governmental request
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users
- With Your Consent: When you explicitly authorize us to share specific information
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption in transit and at rest
- Secure authentication and token management
- Logical data isolation between customer environments
- Regular security audits and vulnerability assessments
- Access controls limiting employee access to personal data
While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information after account deletion as required by law, to resolve disputes, or to enforce our agreements. AI-generated content is retained according to your account settings and plan.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data, subject to legal obligations
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to certain processing of your data
- Withdraw Consent: Where processing is based on consent, withdraw it at any time
To exercise these rights, contact us at support@proxait.com. We will respond within 30 days.
8. Cookies and Tracking
We use cookies and similar technologies for:
- Essential Cookies: Required for the Service to function (authentication, security)
- Analytics Cookies: Help us understand how the Service is used so we can improve it
- Preference Cookies: Remember your settings and language preferences
You can manage cookie preferences through your browser settings. Disabling certain cookies may limit functionality.
9. International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.
10. Children’s Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the “Last Updated” date. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: