Privacy Policy - LexAda Legal Assistant Chat

Last Updated: January 17, 2025

Your Privacy is Our Priority

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered legal assistant service.

1. Information We Collect

1.1 Personal Information

When you create an account or use our service, we may collect:

Name and email address
Account credentials (encrypted passwords)
Payment information (processed securely through Stripe)
Profile preferences and settings

1.2 Usage Data

We automatically collect information about how you use our service:

Chat conversations and legal queries
Feature usage and interaction patterns
Device information and browser type
IP address and location data (general location only)
Session duration and frequency of use

1.3 Legal Content

To provide our AI-powered legal assistance, we process:

Your legal questions and document uploads
Analysis results and AI-generated responses
Document drafts and templates you create

2. How We Use Your Information

We use your information to:

Provide Service: Deliver AI-powered legal assistance and document analysis
Improve Quality: Enhance our AI models and service functionality
Account Management: Maintain your account and subscription
Customer Support: Respond to your inquiries and provide assistance
Security: Protect against fraud and unauthorized access
Legal Compliance: Meet legal and regulatory requirements

Data Protection Measures

Encryption: All data transmitted and stored is encrypted using industry-standard protocols
Access Controls: Strict access controls limit who can view your information
Regular Audits: We conduct regular security audits and assessments
Secure Infrastructure: Our servers are hosted in secure, certified data centers
Privacy by Design: Privacy protection is built into our systems from the ground up

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

3.1 Service Providers

We work with trusted third-party service providers who assist us in operating our service:

Payment Processing: Stripe (for secure payment processing)
Authentication: Firebase (for user authentication and security)
Analytics: Privacy-focused analytics tools (anonymized data only)
Infrastructure: Cloud hosting providers with strict security standards

3.2 Legal Requirements

We may disclose your information if required by law, court order, or regulatory authority, or to protect our rights and safety.

4. Data Retention

We retain your information for as long as necessary to provide our service and comply with legal obligations:

Account Data: Retained while your account is active
Chat History: Retained for service improvement (can be deleted upon request)
Payment Records: Retained as required by financial regulations
Legal Documents: Retained as long as you maintain your account

5. Your Rights and Choices

You have the following rights regarding your personal information:

Right	Description	How to Exercise
Access	Request a copy of your personal data	Contact support within the app
Correction	Update or correct inaccurate information	Edit through your account settings
Deletion	Request deletion of your personal data	Contact support or delete your account
Portability	Receive your data in a portable format	Contact support for data export
Objection	Object to certain processing activities	Contact support with your concerns

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

Standard contractual clauses approved by regulatory authorities
Adequacy decisions for countries with strong data protection laws
Certification schemes and codes of conduct

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Cookies and Tracking

We use cookies and similar technologies to:

Maintain your login session
Remember your preferences
Analyze usage patterns (anonymized)
Improve service performance

You can control cookies through your browser settings, but some features may not work properly without them.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

Posting the updated policy on our website
Sending you an email notification
Providing an in-app notification

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Through the app: Use our customer support system
Data Protection Officer: Available through our support team
Privacy Inquiries: Clearly mark your communication as "Privacy Inquiry"

Commitment to Privacy

We are committed to maintaining the highest standards of privacy protection. Our goal is to provide you with powerful AI-powered legal assistance while keeping your personal information secure and private. We regularly review and update our privacy practices to ensure they meet evolving standards and regulations.

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